Payment Information & Cancellation Policy
Payment
We accept cash, checks, Visa, Mastercard, Discover, and American Express.
Taxes
Rates listed do not include meal tax, room tax, or gratuity.
Deposit Requirements for Reservations
Deposits are approximately 60% of your stay and are due upon receipt of your reservation confirmation. No reservation is confirmed until the deposit is received.
Cancellation/Deposit Refund Policy
In the event of a cancellation, please contact us as soon as possible. Late notice of cancellation reduces the likelihood of being able to fill your vacancy. Deposits will not be refunded unless we are able to fill the vacancy. If the vacancy can be filled, 50% of your deposit will be returned. Purchase trip insurance for unexpected life events. Deposits may not be transferred to another calendar year.
Reductions and Special Rates
We have reduced rates for non-riding guests and 3rd adult in a room. Please call us for these rates.
A child 12 years of age or younger staying in a separate room will be charged the adult single occupancy rate.
Gratuities
The rates do not include gratuity. Suggested gratuity is 15% but we leave this up to individual preference. Gratuities are divided among the ranch personnel each week.